Sales Force Automation Software (SFA)
Sales force automation or SFA software plays an important part in the pharmaceutical industry since it helps the company to systematize their sales process. Pharmaceutical companies can generate sales forecasts and accurate sales reports that reduce the works of sales representatives. Moreover, SFA assists pharmaceutical companies to trace the sales representative’s progress, their everyday activities, and much more. Thus, it helps in enhancing the work culture of sales representatives and it helps to accomplish an advanced level of success.
Many representatives working in the pharmaceutical company face the customer Management, Tracking entire sales, Determine daily activities challenges. The SFA software helps in automating and managing the sales lifecycle and enhance the sales team’s productivity.
Leave Management
Sales Management
Expense Management
Doctor Management
Tour Programme
Sample & Gift Management
Order Management
Daily Call Report
Customers exist everywhere and if they are searching for something particular, they go everywhere even social forums. It is impossible to track clients through social forums. But if you miss tracking an important update, there are chances for your competitors to make complete use of the present opportunity. The best part of SFA software is it is simple to customize and can be customized as per business or industry requirement. The system records the entire conversation and makes it simple to view history. If incase the lead transforms into an opportunity, SFA will quickly capture that.
By customizing the application as per the requirements of pharmaceutical companies, the management can enjoy several benefits. SFA software manages and connects all information associated with the field force to monitor the duties and route of the sales team. It serves as a centralized application for sales administration.
Omnichannel support
Time stamping and location mapping
Call center management
GPS tracking
Task management
Ticketing management
Unified communication platform
Field force management
Key account management
Smart duplicate detection as well as merge mechanism
Personalized dashboard panel
Contact center automation
Preconfigured industry-specific reports and graphics
Cycle activities planning
Mobile device support
Regulatory compliance
Sample tracking
Marketing campaign management
Medical representative management
The sales force is developed to manage the association between marketing and sales experts and their customers. It is similar in pharmaceuticals too. Here, customers are physicians, and sales professionals are the representatives. The sales force helps in managing medical reps office visits according to factors such as physician specialty and route convenience. They can track visits according to the representative and region, medication, and use the details to focus and enhance future marketing efforts